Shipping policy

- Please allow 24 hours for us to process and fulfill your order. During busier times like holidays, our order volume is higher and processing times may increase.

- We ship Monday – Friday, excluding public US holidays. If your order is placed on Friday, it will be shipped the following Monday.

- If you choose 2-Day or Overnight shipping instead of standard Priority shipping in the USA, please note that we still need time to process and fulfill you order. These orders placed after 8 AM (EST) will be shipped the following business day.

- Shipping is FREE to USA when you order over $70.00

- We ship using USPS Priority Mail or FedEx Express. Most orders arrive within 3-5 business days, depending on your location.

- Your shipment confirmation e-mail will contain a tracking number.

- If you select the faster 2-Day or Overnight shipping speed, please note that we still do require 24 hours to process the order. Therefore, orders places after 8 AM (EST) will be shipped the following business day.

- We rely on USPS and FedEx as our shipping partners who deliver your order. Rinkster Hockey is not responsible for any packages lost in transit once it departs our fulfillment facilities. Any claims should be filed with USPS or FedEx shipping carrier using the tracking number provided with your order.

- Most orders ship using FedEx Express Worldwide. Most orders arrive within 4-10 business days, depending on your location.

- Your shipment confirmation e-mail will contain a tracking number.

- VAT, Taxes, and Duties: None of these fees are applied to your order during checkout. However, some countries may require additional payments after you’ve placed your order or after it has been shipped by us. Although we try to provide you with the best shipping experience on all international orders, Rinkster Hockey is not responsible for additional fees or taxes applied by your government. We’re unable to supply any additional information as it will vary by country.

- We rely on FedEX as our shipping partner who delivers your order. Rinkster Hockey is not responsible for any packages lost in transit once it departs our fulfillment facilities. Any claims should be filed with the shipping carrier using the tracking number provided with your order.